Shipping policy

SHIPPING POLICY

SHIPPING METHODS AND PRICES

We use UPS Ground to ship our products, using a variable shipping rate. Please enter your contact information and zip code to view the shipping rate for the items in your cart.
If you require Expedited shipping options, call us at 800-483-5720

EXPECTED TIME-FRAMES, INCLUDING HANDLING

We normally ship items in 3 to 5 business days. On rare occasions this can take longer.

UPS transit times range from 2 to 5 days, depending upon the destination. Note also that UPS transit times can be several days longer during the Christmas rush.

We do not process orders on Labor Day, Veteran’s Day, July 4^th, Thanksgiving, the Friday after Thanksgiving, Christmas Eve, between Christmas and New Year’s day.

SHIPPING RESTRICTIONS

We use UPS, and they are not able to deliver to PO Boxes
We ship to the United States and Canada only.

CONTACT FOR MISSING OR LOST PACKAGES

CANADIAN CUSTOMS AND DUTIES

The customer is responsible for paying all Canadian Customs and Duties on shipments to Canada

CANCELLING AN ORDER

Notify us immediately by phone or email, and we will confirm if the order can still be cancelled or is on its way to you. 800-483-5720, sales@nicholsbros.com